Find the answers to the most frequently asked questions.
You'll be issued with just one user name and password and these will give you access to all your NAB Equity Lending facilities (except those for which you're a guarantor only).
To notify us of a change of name and/or address please complete the Change of name/address advice form.
If you changed your name due to marriage, a certified copy of the marriage certificate must also be provided. If you changed your name for any other reason, please include any relevant supporting legal documentation.
You can trade with any broker of your choice, however, your broker must be given authority to buy and sell shares utilising your Facility. If you wish to nominate a financial adviser or broker to act on your behalf, please complete the Financial adviser/broker authority form.
Our Equity Lending team will issue you with a user name and password shortly after your application has been approved.
If you haven't received your user name and password within 10 working days from the date you receive written confirmation that your facility has been established, or you've forgotten these details, please contact us on 1300 135 145.
Yes. We'll send you a detailed statement that provides a summary of your facility including the market and security value of your portfolio and your transaction details.
Remember, you can monitor your facility online 24 hours a day, 7 days a week.
To request changes to your facility, you'll generally need to provide us with written instructions.
Visit our client forms page to download forms that make it easy to provide us with instructions we can action promptly on your behalf.
To request an increase to your facility limit, please complete the request to increase facility limit.
If there are any guarantors to your facility, you'll need to obtain consent for any increase from all guarantors before we can approve the increase. You should provide any guarantors with the Request to increase facility limit form - Guarantor consent and ask that they complete this and return the form directly to us.
Take advantage of our extensive distribution network to make regular payments to your facility.
Payments can be made:
Contact us on 1300 135 145 or at firstname.lastname@example.org to obtain your unique BPAY customer reference number
Funds advanced under your facility must be used wholly or predominantly for business or investment purposes (other than investment in residential property). A request for an advance must also:
We may refuse a request for an advance if it's not satisfied that the proceeds of the advance will not be used for a code purpose (as that term is defined in the facility terms).
To request an advance from your facility, complete the request for advance form. Upon receipt of your request, we'll assess whether the advance can be made and, if so, make the funds available to you by:
If you'd like to arrange for a guarantor to provide third party security for your facility, please contact us on 1300 135 145.
Any existing shares or managed funds that you (or a third party) hold can be lodged as security for your facility any time by completing the security/managed fund transfer instruction form. You'll also need to provide us with copies of the most recent shareholder statements and/or unit-holder statements for the shares and managed funds you're lodging as security.
If you haven't provided us with security to commence trading, you'll need to complete the security/managed fund transfer instruction form. You must also provide the authority to settle with any broker you'll be trading through, including online brokers by completing a Financial adviser/broker Authority form.
Your NAB Equity Lending facility can be established with instalment gearing. This provides you with the ability to invest in approved managed funds (which appear on the approved investment list) on a regular basis. To establish an instalment gearing arrangement complete the request to establish instalment gearing form.
You can apply to acquire an approved managed fund investment using funds from your margin loan. To arrange for us to draw funds from your facility and submit the application for units in an approved managed fund on your behalf, please complete the managed fund application/lodgement instruction form.
When you wish to acquire units, we'll generally deal directly with the relevant fund manager to facilitate any instructions you provide us.
Where you have an existing broker, there's generally no need to change this relationship. The buying and selling of shares can be conducted through any broker who will settle with us.
If you don't have an existing relationship with a broker and would like to trade online yourself, you may like to register with nabtrade.
If we make a margin call, you should undertake one or more of the following steps to restore the security value of your portfolio to more than your outstanding loan amount:
It's important that you closely monitor your facility on a regular basis and promptly take action if you are in a margin call position. While we'll attempt to contact you if you're in a margin call position, if we're unable to do so we may sell shares or redeem managed fund units to restore your facility position without further reference to you.
If you intend to go away or won't be contactable for some time, we recommend you consider:
Other ways to minimise the risk of a margin call are to:
1300 135 145
(from outside Australia:
+61 3 8903 9912)
Monday - Friday
8.30am - 5.00pm (AEST/ADST)
NAB Equity Lending
PO Box 5350
Melbourne VIC 3001
1300 739 923